Contact support

Request support by submitting the form below (choose Support request) or email support@webinarlens.com. We respond by email—no phone or live chat.

Open a support case

Submit this form to request support. Choose a topic, describe the issue, and we reply to the email you provide.

Support access

How to reach the Webinar Lens support team

Open a support case: Complete the form on this page and select Support request as the topic. Your message creates a support ticket in our inbox; we reply to the email address you enter.

Support email: support@webinarlens.com

Support hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (US), excluding federal holidays.

First response SLA: Within one business day (typically within 24 hours on business days).

Support request

Use the form and select Support request to open a case. Include your account email, organization name, and what went wrong.

Product help

Questions about using dashboards and reports—select Product help as the topic and describe what you expected to see.

Integrations

Say which connectors you use (ads, CRM, Zoom, Calendly) and any error shown on the Integrations page.

Data deletion

If you can sign in, disconnect integrations and delete your account from Settings. If not, choose Data deletion as the topic.

Security & privacy

Questions about read-only access, retention, or compliance—see Security and Privacy for details.

Related policies

Data deletion Privacy Policy Security Terms of Service